Yes, sometimes the service is a bit slow, but what's the hurry? If you are in a hurry go eat fast food. The food at the casino is consistent so if that is not the type of food you are looking for, don't go.
No, everything isn't perfect all the time but when is everything perfect all the time? I have read several reviews on this page and seen some people had nothing but negative remarks. I enjoy visiting Wind River Casino about 2-4 times per month.